Technical Service
New Zealand-wide support

Highly skilled technical service for fast response

Delivered through our national team of over 25 highly skilled Service Engineers, we have expert knowledge in Sheet Metal, CNC, Vertical Storage, Fabrication, Waterjet and Advanced Manufacturing. We provide diagnostics, support and machine configuration services to ensure you maximise the use of your machine technology.

Our technicians are equiped with the tools for real-time job assignment, and a unified 360º view of our customers account.

At Headland we provide local support by “factory trained” engineers. We also provide fast breakdown response and telephone support. We have over $1 million worth of breakdown parts available in New Zealand to fix your machine faster.

In today’s business environment, we understand you and your business cannot afford to be crippled by downtime. If emergency service is required, we respond quickly minimising your downtime.

We also offer phone support in conjunction with a preventative service agreement. If required, we can organise a service technician to attend the site and confirm the diagnosis of the problem. We arm our service technicians with a vehicle stocked with a comprehensive range of relevant parts and equipment to fix your machinery sooner.

Despite the quality and reliability of our products, we always care in providing technical assistance in order to avoid any inconvenience to our customers.

Don’t wait for a serious breakdown to occur and hinder your operations. Most issues can be solved through a phone call, where our first responders can guide you through standard hardware and software repair operations, call 0800 715 003 or make an online enquiry.

Software and Machinery Technology Specialists. Enabling Innovation for 70 Years

Our Vision is to help our clients become more successful through innovation, thought leadership, leading software and machinery technology. We have been around for a long time, since 1949. We have caring family values and are embracing the future with IoT, Industry 4.0, Automation and Additive Manufacturing. We believe that smart factories where people, machines, automation, and software perfectly interact together in a networked production, will become common place.

Get in touch with one of our experts

Book a free Machine Technology and Software Consultation