Technical Service

Highly Skilled, National Technical Service for Fast Response

Delivered through our national team of over 25 highly skilled Service Engineers, we have the expert knowledge in diagnostics, remote software updates and machine configuration for no loss of production.

We also equip our remote workforce with the world’s #1 cloud technology on their mobile devices for real-time job assignment, and a unified 360º view of our customers account.

  • Local support by factory trained engineers
  • Fast breakdown response and telephone support
  • Over $1 million worth of breakdown parts available in New Zealand

Download the Service Repair Terms and Conditions
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Machine and Software Training for a Highly Skilled Workforce

Continual machine and software training for your workforce is one of the best business investments you can make. Offering operator, application, software and maintenance training, we have a range of specialty courses available.

  • Operator training to up skill your staff
  • Basic, professional and automation software training available
  • Make the most of your machine’s capabilities and extend machinery life
  • Maintenance training to reduce breakdown risk and increase resale value


Service Agreements

Service Maintenance Agreements to Prevent Loss of Production

For extra assurance to keep your production running, we offer performance maintenance and software agreements for peace of mind. With a Headland Service Agreement, you will have higher machine productivity and reduce unplanned servicing costs. And with a Software Agreement you will benefit from new product features and improvements on a regular basis, boosting your overall productivity and parts quality. 

  • Regular maintenance according to standardised checklists.
  • Know-how transfer tips and tricks from experts.
  • Spare parts and service rate discounts with a Performance Maintenance Agreement Plus.
  • Update training on new features and installation assistance with a Software Agreement.

Software, Spare Parts & Tooling

Sophisticated Software, Genuine Spare Parts and Tooling with Long Life Guarantee

Our genuine spare parts, tooling and software will ensure your machine is running at an optimal level. 

Sourcing genuine spare parts and tooling from Europe, Asia and USA, we hold an extensive range of spare parts in our national distribution centers. We also partner with express freight providers for same day shipment.

  • Over the phone or easy online ordering
  • Service parts and consumables from a single source
  • Software to suit your application

Spare Parts Purchase Terms and Conditions



When your Machine Needs to be Moved, Let Headland Help

The most important part of any relocation process is planning. Luckily, machines don’t move too often, but should you require assistance, let us do the heavy lifting.

  • Perfectly match your new location to the same requirements
  • Scheduled moving times for minimal production loss
  • Complete project management and performance by experienced moving specialists


Invest in World Class Machinery the Easy Way

Every manufacturer in New Zealand deserves the best machinery for their production. Together with our financing partners, we offer strategic financing solutions to help with your investment.

  • Machine and finance from one single source
  • Individual solutions to meet your needs
  • Personal consultation and support