Technical Service

Skilled, National Technical Service for Fast Response

Our national team of over 25 skilled engineers deliver our technical services. We have expert knowledge in diagnostics, remote software updates, and machine configuration. This is to ensure you experience no loss of production. We equip our remote workforce with the world’s #1 cloud technology on their mobile devices. This includes real-time job assignment, with a unified 360º view of your account.
  • Local support by factory trained engineers
  • Fast breakdown response and telephone support
  • Over $1 million worth of breakdown parts available
Download the Service Repair Terms and Conditions Find out the latest Services News – What’s New, Tips & Tricks

Training

Machine and Software Training for a Skilled Workforce

Your workforce requires continual machine and software training. This training is one of the best business investments you can make. Operator, application, software and maintenance training is Headland's focus. We have a range of specialty courses available.
  • Operator training to upskill your staff
  • Basic, professional and automation software training
  • Make the most of your machine’s capabilities
  • Extend your machinery's life
  • Maintenance training to reduce breakdown risk and increase resale value
 

Service Agreements

Service Maintenance Agreements to Prevent Loss of Production

Do you need extra assurance to keep your production running? We offer performance maintenance and software agreements, for your peace of mind. Experience higher machine productivity and reduce unplanned servicing costs. A software agreement ensures new product features and improvements on a regular basis. Boost your productivity and parts quality today.
  • Regular maintenance according to standardised checklists
  • Know-how transfer tips and tricks from experts
  • Spare parts and service rate discounts with a Performance Maintenance Agreement Plus
  • Update training on new features and installation with a Software Agreement

Software, Spare Parts & Tooling

Sophisticated Software, Genuine Spare Parts, and Tooling with a Long Life Guarantee

Ensure your machine is running at an optimal level with our software, spare parts, and tooling. We source genuine spare parts and tooling from Europe, Asia, and the USA. Headland holds an extensive range of spare parts in our national distribution centres. We also partner with express freight providers for same-day shipment.
  • Over the phone or easy online ordering
  • Service parts and consumables from a single source
  • TRUMPF Punching and Bending Tools available
  • Software to suit your application
Spare Parts Purchase Terms and Conditions

Relocation

When your Machine Needs Moving, Headland is Here to Help

The most important part of any relocation process is planning. Luckily, machines don’t move too often. If you need help, let Headland do the heavy lifting.
  • Match your new location to the same requirements
  • Scheduled moving times for minimal production loss
  • Complete project management and performance by experienced moving specialists

Finance

Invest in World Class Machinery the Easy Way

Every New Zealand manufacturer deserves the best machinery for their production. We offer strategic financing solutions to help with your investment.
  • Machine and finance from one single source
  • Individual solutions to meet your needs
  • Personal consultation and support